Frank Steffen, Jr. at Porsche of North Olmsted provided outstanding, superior service and support. Focused, welcoming, professional, patient - Frank Jr. was an excellent guide for the Porsche brand; a thoughtful salesman who helped us select what was best for us; and a patient teacher about the car's features. Everyone at this dealership inspires trust and confidence. Five stars for every aspect of our purchase!
I worked with Maggie to purchase our 2021 Macan and she was wonderful to work with. Maggie continues help me with programming the car’s various features. I will definitely recommend Maggie to anyone looking to purchase a Porsche.
Pleasant, professional and reliable group of people, a good place to buy your next car.
Frank delivers great customer service during our transaction. He answered my questions and was proactive in ensuring I was satisfied. He was Very patient with me as I asked many questions on all the gadgets in the car.
When it comes to buying a car... the less time I physically spend in the dealership the better. Frank Steffen Jr facilitated the entire process making the transaction seamless. Frank Jr. had frequent communication updates and was prompt returning all of my phone calls. Porsche of North Olmsted made this transaction simple and quick.
After leaving a different Porsche dealership and an unpleasant experience, I did not know what to expect. Frank Stephen, JR, not only provided me a top notch experience, he went above and beyond his way to make sure I got all my questions and concerns answered. This included testing multiple cars and moving cars in the showroom to get the entire experience, as well as, ordering a new car and getting delivered in a timely manner. 5 stars!!
Buying my Panamera was a great experience from beginning to end. I would recommend Porsche North Olmsted highly. I drove 130 miles to deal with them because the first phone call gave me big confidence on their staff’s commitment to customer service.
I drove from Michigan to get my car, and the dealership was great. Maggie was absolutely best salesperson that I have ever worked with!!
I worked w/ Frank Steffen, Jr, and the entire purchase went very smoothly. I was purchasing a car in Ohio, but am from Vermont. Frank was very communicative and we worked everything out via email and a few phone calls in advance. Nick Bernard from the dealership picked me up at the Cleveland airport and took me to the dealership (about 10 minutes away). He was kind and professional, and a careful driver. At the dealership, I signed the paperwork, and I was on my way in about an hour. Everyone was professional and polite. I would absolutely work w/ Frank ...
Frank and Qasim took care of me well. The transaction was seemless and the pickup from Cleveland Airport was great. The service was first class. Recommend them highly.
Wonderful buying experience! Great working with Mike and Frank. Thanks!
The service was excellent from the moment I emailed the dealership about my interest in a vehicle. I had not bought a car in several years and Frank and his son Frank Jr made the experience easy. Frank emailed me with quotes and answered all of my questions-which I had several of. Frank also called me when he felt the answers would be communicated more effectively. The red carpet continued when I arrived at the dealership and met Frank Jr. He explained the process to me and was extremely knowledgeable about the vehicle I wanted. He was very kind and ...
Maggie was a delight to work with from the purchase of our Cayenne to the million questions I had upon delivery. Maggie is a one in a million salesperson-professional, friendly and honest-a true asset to the dealership!
My dream machine was possible because of Maggie! She is very knowledgeable about the product. I had a few questions when placing my order and she was able to clarify and answer all of my questions, we were able to place a factory order. Thank you Maggie!
Dealership was very attentive to my needs and was able to trade another dealer for a vehicle that met my requirements. Frank Steffen Jr. was the only salesperson that promptly called me back during my search for a new car.
Max made the buying experience a breeze. It makes a difference when the rep is an enthusiast and understands the client at a different level. He is an asset to North Olmsted.
Having Frank JR as my sales contact is an absolute pleasure. It's very easy to see how he got that from his Father the GM. Had it not be for his Father's allocation, I wouldn't even been able to have my beautiful Boxster GTS 4.0. Frank JR made the dealer process extremely easy. I have bought many new cars in my life and I must say this experience was the most efficient I have encountered. After meeting Frank JR I thought He was in the auto sales profession at least ten years due to His knowledge, only to ...
Frank Jr. is very knowledgeable, honest, diligent and responsive. We had an excellent experience from start to finish. He followed up promptly on all of our questions and looked after our car as if it was his own.
Shout out to Jeremy Owen at Porsche North Olmsted for the phenomenal customer service today! By far the best and consistent customer service I’ve ever received. I can’t say enough good things about him and thought he deserves some recognition.
Frank Jr made the car purchasing process simple and stress-free. He was very patient and thorough with explaining the car, and ensuring the process went quick and smoothly. I highly recommend working with Frank Jr.
Maggie was professional, courteous, and found me my dream car! Go see her at the North Olmsted dealership and let her make your dreams come true!
Maggie was exceptionally prompt and courteous. My purchase process was as quick as can be expected and I love my new vehicle. Maggie continues to stay in occasional touch to check in and guide me through any service issues. Highly recommended!
Everyone was professional, courteous and efficient - From the receptionist to the sales person to the finance gentleman. Even when I called two days later with questions about operating the vehicle, Max was extremely patient, friendly and helpful
Personally even though I’m 18 and haven’t had to many Dealeship experience but my family has and this has become my favorite dealer. I want to buy a car and I left with a car and new friends. Frank and Q care for their customers and makes sure we have an amazing experience.
I’m sultan and I loved working with Frank and Qasim. Frank is suck a kind hearted person and actually cares about the customer compared to other dealerships. He treated my like family and will tell friends to come and see frank if I could give 100 stars I will. Thank you Frank and Qasim.
Great guys are working there. Was a pleasure buying my first porsche from them. Max helped me with everything, very professional attitude. Definitely will be back!
Frank jr is a pleasure to work with, down to Earth and not pushy. He is off to a great start in the business.There were some additional items that needed attention and he was prompt and attentive.
Frank took great care of us, and helped me find a rare car, and good financing. Highly Recommend this dealership and Frank Jr. He went the extra mile for me.
Was my 4th purchase from this dealership. I live in the Detroit metro area and found it very easy to work with an distant dealer
Excellent customer service! white glove all the way! Cassidy was 100% class all the way!
Highly recommend Porsche North Olmsted. Great cars at competitive prices with a team of professionals that are hard to beat who go above and beyond meeting Porsche customers' expectations. Ask for manager Q, he's dedicated to making sure the customer is well served.
Friendly customer service and ease of use.
Sebastian has now found two of my dream cars for me. I named my red GT3 "Sebastian" if that gives you an idea of how appreciative I am for his help. He is top notch and you won't find anyone better to work with when choosing to order or purchase a car. I will continue to call him first when looking for future vehicles. Thanks, Sebastian!
I will be getting a Porsche 911 in 2020. During the interim, in addition to saving enough to afford this car, I would like to try out different models including some of the used cars available. Porsche North Olmsted is the only local dealership willing to let you try out cars without a commitment to an immediate purchase. They are notably more friendly than the other unnamed Dealerships in the area. When May 2020 rolls around, I will be buying my Porsche at Porsche North Olmsted ,
Great staff and great service! 5 stars!
Great service good people
Porsche of North Olmsted always goes the extra mile to make sure your Porsche is ready for any season. Their service department is outstanding and second to none. I would highly recommended them to any Porsche owner.
Great job as always in the service department. My service advisor, Jeremy, always finds a way to make things quick, simple and easy for me and my Boxster. 10/10.
Great staff. Service department knows their Porsches and are very courteous and helpful I have been going to Porsche North Olmsted for over 10 years.
Staff is attentive and honors wishes of clients.
The service department is exceptional, plus their salesman are outstanding!
The service department is personable, helpful and they take the time to explain exactly what they are doing to your vehicle.
Superior service - personal and efficient
Very professional and great customer service
Good experience, everything was.completed to my complete satisfaction
The service is EXCELLENT!! Always feel at ease when I walk in knowing everything will be taken care of properly. This Porsche service center I trust.�
Love both of my Porsche’s!
Porsche of North Olmsted is the best dealership I have ever been to! Andy in sales made the leasing process so easy and I drove home with my car the very same day. Since then he and Jeremy in service have been so helpful and accommodating with everything! If you are looking for luxury cars and top notch service this is the place to go!
Best place ever. Such quality work and quality people. Thank you for all the great service.
Best Buying Experience Ever! I found a Porsche Macan S on this dealer's web site. It was exactly what I had been looking for on-line for months. I shot an email requesting more info and heard back from Ken Daugherty within minutes. After a few quick emails, and 2 brief phone chats, I bought the vehicle. Price was better than I got from any local dealer. Since I am out of state, they arranged for a door to door covered truck transport. We easily accomplished the new car walk through via face time. Ken made this the most remarkably efficient, ...
I had been searching on-line for months for a Macan S and finally found this one at Porsche of No Olmsted. I shot a quick email inquiry and within minutes heard back from Ken Daugherty. A few quick emails and 2 phone calls later, I had made this purchase. I had never bought a vehicle from an out of state dealer. Ken made this just seamless and flawless. Their price was better than any comparable car I had found with any local dealer. They arranged for a "door to door" covered truck delivery. Ken and I then did the ...
Amazing Staff that took excellent care of us. Would not go anywhere else to look for a Porsche. We will be back for more! Thank you!
I recently purchased a Porsche Cayman from North Olmstead, my sales person was Andrew Krause...super young man. They didn't have the car I wanted but was able to locate one that fit the bill. I was kept informed all along the way. Beautiful car ...Beautiful experience. Great sales person!!!
I recently purchased a Porsche from North Olmstead and my sales rep was Selena Towell. She was amazing! From the beginning to the end, she was available whenever I had questions and kept me informed about when my vehicle would be delivered. When I went to pick up my vehicle (drove from Michigan), she sat in it with me and explained all of the different features and options. I would recommend this Porsche dealership and highly recommend working with Selena!
I recently purchased a 2006 Porsche 911 from Porsche North Olmsted. I'd been working with Selena for about a month in search of a pre-owned 911. She found the perfect car, color, options, and condition. We worked out the deal remotely (I live in Michigan) over the course of a few days, and was promptly delivered to my residence. The car was exactly as Selena had described and exceeded my expectations. The was the first time I've purchased a car sight unseen and I've couldn't be more pleased. Thanks to Selena and everyone at Porsche North Olmsted for a ...
I recently purchased 2 vehicles making it 3 in total from Selena. All I can say is wow, what a fantastic woman! My transactions were smooth and haggle-free. I would never buy a vehicle anywhere else. This dealership sets the tone for all others I have ever dealt with and absolutely deserve to be recognized for outstanding sales and service. No snobs or trying to push a vehicle I don't want down my throat like other dealers.
I am a retired executive and have always wanted a Porsche. Recently I felt that the time was right for me to investigate the purchase of a certified pre-owned Porsche. After reviewing the available pre-owned Porsches on line I identified a couple that interested me. I went to Porsche of North Olmsted where I met Dee Wolfe. Dee treated me like a king. She was helpful in answering my questions and at no time did I feel like there was any pressure for me to purchase a car. Dee let me make my choices and let the car do the ...
Selena was amazing! She quickly defined what was important to me in a new sports car and directed me to a model and option package that exceeded my expectations. I'm a geer head and have bought several luxury and performance cars and have never felt so satisfied with The team at Porshe of North Olmstead. Thanks team!
I recently leased a Porsche from this dealership. Selena Towell handled the transaction with competence and professionalism. My wife was at the Audi dealership recently and mentioned that I had leased from the North Olmsted Porsche dealership. The Audi employee told my wife that that dealership is highly regarded in the Cleveland area. I can attest to that!
I had a very good experience with the sales representative. Selena was very understanding about what I needed in the vehicle. She was pleasant in conversation from day one.She did not push for anything like other sales representatives that I came across at other porsche dealership. She was very knowledgable about the vehicle and inventory. She was readily available throughout the sales process. I purchased my vehicle through online purchase sell and Selena contacted me.Since that time till I got my vehicle I had seamless experience in purchasing my Porsche Cayenne S. The dealership had plenty of options ...
In mid- January of 2014 I purchased a used/certified 2012 Porsche 911 Turbo S Cabriolet from this dealership. The sales associate who assisted me in obtaining my Porsche was Dolores "Dee" Wolfe, who provided me with the most satisfying car buying experience I have been involved in to date. Sincere, patient, knowledgable and understanding of my comfort zone when it came to the purchase of my Porsche , Ms. Wolfe ushered me to my new ownership with aplomb and genuine concern for my satisfaction. Her orchestrating of the trade in of two of my favorite cars for my Porsche and her ...
I called to get a problem fixed that I created. I was concerned about using a Porsche dealer because of the price they charge. I explained the problem to Dan who got me in the same day and had a service tech fix the problem. I wish I knew the service tech's name because he was great also. They fixed the problem for less than I expected and also did an inspection of the car. They found a few small problems and fixed them for almost nothing. They were able to get me in and fix the problem quicker ...
I wanted to trade in my 2002 Aston Martin DB7 Vantage, which needed some engine work, and get back into a 911. I owned a 1983 911 SC from2005 until 2004. It was a great car! I dealt with Randy Bevins. He showed me the numbers on the cost of the 2008 Carra S I wanted including the trade in value of my Aston Martin and we were about $4,000 to $5,000 apart. Randy involved Michael Falcone, General Sales Manager who took all day looking for a third party buyer for the Aston Martin. He found a buyer who gave me $3,000 more for it. That plus a $500 consession ...
My wife and I just took delivery of our 2013 911 Carrera S! Porsche of North Olmsted offered a friendly, no-pressure environment throughout the entire buying process. Our sales representative, Randy Bevans, was a pleasure to work with. His demeanor was comforting and pleasant while he spent ample time with us during both the selection and delivery process. His timely response to all of our questions and inquiries as well as his comprehensive understanding about his products, options and transaction processes helped to facilitate a confident purchase. Porsche of North Olmsted delivered the vehicle as promised and when promised; we are thrilled ...
This is my third Porsche and I researched the new 911 type 991 for some time. I was also considering an older classic 911. The sales people at North Olmsted consulted with me so that I got what was best for me. Working with car guys who know Porsches is the best way to buy a car. These guys sell Porsches because they love the car and will work with you to make you fall in love with your purchase. Not pushy, consultive.
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